Maintenance Request

Thank you for visiting the New Ground Living Online Reporting page for possible faults/defects for our communities.

Please select your location below to get started.

For after-hours urgent requests please Free Phone 0800 639 476*

Urgent & After-Hours Maintenance Charge Disclaimer

*Any urgent or after-hours maintenance request may be on-charged to the tenant if it is found to be caused by tenant damage, misuse, or neglect, if no fault or issue is identified upon inspection, or if the request is deemed non-urgent and could have been addressed during normal business hours. We encourage tenants to carefully assess the urgency of their request before lodging it to avoid unnecessary costs.

Houkura

Whenuapai, Auckland

Kerepeti

Hobsonville, Auckland

Kaweka

Mount Albert, Auckland

Moroki

Glen Innes, Auckland

Toru

Frankton, Queenstown